Reply by Chase Belgrave

Not resolved
Dear "Johnny naive"

We're unsurprisingly unable to locate any client by your name nor are we able to locate your stated policy number of "0000000001" so we'd just as soon assume you're a bot or competitor. Unfortunately this does happen quite frequently.

If you're a client and do want resolution then we absolutely encourage you to get in touch with us using your real name which is private on this platform, as well as your real policy number which is also private.

However we do know that no one by the name of Jason has worked for us. Nor have we ever, in our reasonably long history, dropped anyone as a client. That simply would never happen. Our clients are our partners. We enjoy a really close relationship with all of them and some of them we've looked after through significant events over the course of their lives. We take this seriously. We enjoy our work. We would never, ever do these things.

Jason ##### was my route into a QROPS pension. He signed me up, allocated me to a bunch of companies and, when I pointed out that his recommended investments were losing money, decided he didn't like what I was saying and dropped me as his client.

Strange? Yes, until you realize that he had bagged a commission of GBP 36,000 from those companies and now had no more work to do for it.

He is probably bright as he realized he could get away with this.

What does he know about finance and customer care. Zilch!

Product or Service Mentioned: Pension Life Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $42000.

Preferred solution: Full refund.

Chase Belgrave Pros: Nil.

Chase Belgrave Cons: Deceitful.

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